Terms of Use

These Terms of Use (“Terms”) are an agreement between you and FOP Masalitin Ivan Stanislavovych (ФОП Масалітін Іван Станіславович), Ukraine (“we”, “us”), who operates the NoteMama mobile application (the “App”). By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.

1. The service

NoteMama records or imports audio and documents, transcribes them, and uses artificial intelligence to produce summaries, action items, study materials and answers to your questions. Recordings and notes are stored on your device. Transcription and AI features need an internet connection and are performed by third-party AI providers, as described in the Privacy Policy.

2. Licence and Apple’s standard EULA

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on Apple devices you own or control, as permitted by the App Store usage rules. Your use of the App is also governed by Apple’s Licensed Application End User License Agreement (Standard EULA). These Terms add to the Standard EULA; if they conflict, these Terms apply to the extent the law allows.

3. Subscriptions and purchases

• Free plan. The App can be used free of charge within the monthly limits shown in the App.
• NoteMama Pro. NoteMama Pro is an auto-renewing subscription offered as a monthly plan and as a yearly plan. It raises the monthly transcription and document limits and unlocks the additional features described on the purchase screen. Prices are shown in the App before you buy and may vary by country.
• Free trial. Where a free trial is offered and you are eligible, its length is shown on the purchase screen. Unless you cancel at least 24 hours before the trial ends, the trial automatically converts to a paid subscription and your Apple account is charged the price shown for the selected plan.
• Payment and renewal. Payment is charged to your Apple account at confirmation of purchase. The subscription renews automatically for the same period unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
• Managing and cancelling. You can manage or cancel your subscription at any time in your App Store account settings (iPhone Settings → your name → Subscriptions). Cancellation takes effect at the end of the current billing period; deleting the App or deleting your data does not cancel a subscription.
• Top-up hours. A top-up is a one-time purchase, not a subscription, and does not renew. It adds extra transcription hours (the amount is shown on the purchase screen) that do not expire and are used only after your monthly allowance has been used up. Top-up hours are linked to the App installation on which they were bought and are not transferred automatically to another device; if you change device or reinstall the App and your balance is missing, contact us.
• Refunds. Purchases are processed by Apple and refunds are handled by Apple under its policies (reportaproblem.apple.com). Except where required by law, payments are non-refundable and unused parts of a period are not credited. If Apple refunds a top-up, the corresponding hours are removed from your balance.
• Changes. We may change prices, limits or features for future periods. Price changes for existing subscribers are notified through Apple and, where required, need your consent.

4. Your content

You keep all rights to the audio, documents and notes you create or import (“Your Content”). You give us only the limited permission needed to process Your Content, through our server and AI providers, to deliver the features you request. We do not claim ownership of Your Content or of the AI output generated for you.

5. Acceptable use

You agree that you will:

• obtain consent before recording other people. Laws on recording conversations differ between countries and states; many require the consent of everyone being recorded. You are solely responsible for telling participants that they are being recorded and for obtaining every consent the applicable law requires, and for complying with workplace, confidentiality and data-protection rules that apply to you;
• only record, import or process content you have the right to use, and not infringe anyone’s copyright, privacy or other rights;
• not use the App for unlawful surveillance, harassment, or to record people who have a reasonable expectation of privacy without their consent;
• not upload unlawful content or content that the AI providers’ usage policies prohibit;
• not attempt to bypass usage limits, reverse engineer or interfere with the App or our servers, access the service by automated means other than the App, or resell the service.

We may limit or suspend access for installations that violate these Terms or abuse the service.

6. AI output disclaimer

Transcripts, summaries, action items, answers and study materials are generated automatically by AI systems. They may be inaccurate, incomplete or misleading, may attribute statements to the wrong speaker, and may omit important information. Always check important details against the original recording. AI output is provided for convenience only and is not legal, medical, financial or other professional advice. You are responsible for how you use and share it.

7. Availability

We work to keep the service available but do not guarantee uninterrupted or error-free operation. AI features depend on third-party providers and on your network connection. We may change, suspend or discontinue features; if we discontinue a paid feature, your rights under applicable consumer law remain unaffected.

8. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes rights that cannot be excluded under the consumer laws of your country.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or business, arising from your use of the App; and our total liability for any claim is limited to the amount you paid for the App in the twelve months before the claim. These limits do not apply to liability that cannot be limited by law.

10. Termination

You may stop using the App at any time. These Terms end automatically if you breach them. Sections that by their nature should survive (including 4–9 and 11) continue to apply.

11. General

We may update these Terms; the new version applies from the effective date shown above once posted here, and continued use of the App means you accept it. If a provision is unenforceable, the rest remain in effect. These Terms are governed by the laws of Ukraine, without prejudice to mandatory consumer-protection rules of your country of residence. Apple is not a party to these Terms and is not responsible for the App or its content, as set out in the Standard EULA.

12. Contact

FOP Masalitin Ivan Stanislavovych (ФОП Масалітін Іван Станіславович), Ukraine · ivanmasalitin1992@gmail.com